Join FindABlackAgent.com and help power the engine that drives our national referral platform.
This role ensures every buyer, seller, and investor who enters our system receives a fast, premium, concierge-level experience — and gets matched with the right Black real estate professional.
About the Role:
We’re looking for a detail-driven, systems-minded specialist who can manage the full lifecycle of inbound leads. You’ll own lead routing, qualification, agent matching, follow-up workflows, and referral tracking from start to finish. Your work directly impacts conversion, revenue, and agent satisfaction.
What You’ll Do:
- Monitor all inbound leads across web forms, SEO, and partner channels
- Qualify leads for intent, timing, budget, and service needs
- Match clients to top-performing FABA agents using internal criteria
- Manage introductions between clients and agents (SMS + email)
- Track lead progress through to referral agreement and closing
- Maintain speed-to-response standards (goal: under 5 minutes)
- Build workflow automations inside GoHighLevel + Webflow
- Flag high-value leads and escalate to leadership when needed
- Report on weekly lead volume, conversions, and bottlenecks
Who You Are:
- Strong communicator with exceptional organization skills
- Comfortable using CRMs, automations, and lead-tracking tools
- Customer-service oriented with a concierge mindset
- Able to manage volume without sacrificing accuracy
- Real estate experience is a plus, but not required
Compensation:
As an early-stage startup, we offer flexible and creative compensation structures.
While traditional salaries aren’t yet fixed, we’re open to designing packages that fit each candidate’s situation and contribution.
Examples include:
• Monthly Retainer or Stipend — steady monthly payment for ongoing or project-based roles.
• Equity Participation — early ownership stake or revenue-sharing tied to successful fundraising milestones.
• Performance Bonuses — commission or payout percentages tied to awarded grants or sponsorship deals.